Gachapon System Failure & Compensation26.JUL.2017 PM 15.19
It has come to our attention that there was a sudden issue regarding our Gachapon System which were making players unable to obtain their loot.
We have already spotted the issue and the issue has already been fixed.
For those who were affected by this issue, there will be a compensation in the form of Gachapon Coupons, please be patient as we retrieve all the data during that time frame.
Follow these steps to claim your coupons:
1. Login to your account.
2. Open your Storage > Premium > Etc.
3. Once you see that you have the correct Gachapon Coupon head over to our Gachapon Tab.
4. Click on the one card draw and a message will pop up saying "Are you sure you wish to use the Gachapon Coupon?".
5. Click yes and you will have your Gachapon item.
We deeply apologize for the inconvenience caused and we hope you have a good day!
The BlackShot Team
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